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loyalty points

 

Loyalty Scheme: Candy Points

Candy Crystal wants to reward our loyal customers so we have launched our very own loyalty points scheme Candy Points. We’ll reward you for your purchases. We’ll also give you points when you tell people about how much you love to shop at Candy Crystal - so we’ll give you points for sharing the things you like or buy on Facebook or Twitter, as well as rewarding you if you refer a friend to the website.

Here’s how it works:

Earning Candy Points You can earn points in a couple of ways:

Candy Points With Online Purchases

We are currently giving 1 point for every £1 spent with us and each point is worth 2p. Plus we even round up to the nearest £1, for example, if you spend £2.75 (not including postage costs) you would receive 3 points instead of 2! *

Once your order has been completed and dispatched your Candy Points will be available immediately to spend on your next purchase if you wish. 

Candy Points for Sharing

We are always delighted when you tell others about our shop, so to reward you for spreading the word you can earn points in the following ways:

Method of Referral Candy Points Earned
Refer a Friend 10 points = 20 pence
Share a Product on Facebook or Twitter 5 points = 10 pence

 

You must share or refer online to be eligible for this type of Candy Points.  Once you have spread the word the points will be credited to your account after 6 days. 

Referring a friend

If you have been happy with our service and would like to refer a friend you can either refer using the “Refer A Friend” link on the Home Page, or from within your “Account” area of the website under “My Referrals”. Once your friend has made their first purchase on the website your Candy Points account will be credited. We can only credit points for referring a friend using the system outlined above and unfortunately can't accommodate telephone, email or in person referrals through the scheme.

Sharing a Product

Every product on the website has social sharing buttons once you have signed in to your account. If you like a product and think your friends may like it too why not share it on Twitter or Facebook? We’ll credit your Candy Points account with 5 points for every share you make. No purchase is necessary and we will reward you for up to 5 shares per day. Your Candy Points account will be credited within 6 days.

Points On Your Birthday

Update your date of birth on the "Account Information" tab within your "Account Dashboard" and we’ll send you 100 free Candy Points on your birthday each year!

Spending Candy Points

For every 50 points you earn can redeem £1 off your next purchase with us. Points can be spent in multiples 50 points and there must be a minimum of 50 points on your account to obtain a discount. 

Points can only be redeemed through online purchases on our website and you must be logged in to redeem your points. Use the slider on the “Basket” page to select how many points you’d like to redeem at that time. Your order summary will automatically update. It is not possible to redeem point on postage costs.

Please note that Candy Points cannot be redeemed against eBay or Etsy purchases.

Newsletter sign up

Earn 50 points when you sign up to our newsletter

How Do I Enrol For Candy Points?

Once you have set up an account with us you are automatically enrolled in the Candy Points Reward Scheme, plus you will receive 50 points just for signing up for an account with us to get you started! (Don’t forget to tell us your birth to get your birthday points!)

Do Candy Points Expire?

You have a whole year to spend your points, after which time they will expire. We’ll also let you know when your points are about to expire so that you don’t miss out on using them! 

How do I know how many Candy Points I have?

You can see how many Candy Points you earn on every purchase as you check out. You can view how many points you have accrued and spent at any time in the "My Account” area under "My Points and Rewards”

 

* Please note: Number of points given per £1 and point values are subject to change without notice, written or otherwise.